You had to recreate by hand), and the location of your PST (which you had toĬhange from the new one created for you to your old, existing PST). The one now not labeled “Mail Delivery Location…” and click RemoveĪs I said, we’ve created a new profile defining your email accounts (which Labeled “Mail Delivery Location…” has moved from one to the other. Now, go back to Data Files and you’ll see that the item One willīe selected, select the other one (which will be your existing PST) Will show “Personal Folders” twice – that’s actually OK, and expected. Look for the drop-down list labeled Deliver new e-mail to theįollowing location: – if you drop down that list, it’s likely that it OK back to the Mail Setup dialog and click on the E-mail Accounts button.

Open dialog, locate and select your existing PST. Select on Prompt for a profile to be usedĬlick on the new profile and click on PropertiesĬlick on Add, select either type, and in the resulting File Click Finish in the account wizard when done. Give the new profile a name, and then configure all your email accounts from Thinks there are three … and it thinks there is only one …” “Fundamentally, Outlook is confused – it simultaneously (A profile defines your emailĪccounts, and the location of your PST.) The steps would be: It, the solution is to create a new Profile. I haven’t done it, for reasons I’ll explain in a moment, but as I understand Fundamentally, Outlook is confused – it simultaneously thinks thereĪre three because it displays three, and it thinks there is only one since itĭisallows closing the last PST and greys out the close menu item in that More annoying is the fact that I can’t close any of them – that option is If I make a change in one, it appears in the others. Each of those three entries actually refers to the same, single Represent a different PST (Personal mail STore) file, it shows three while I While each entry at the top level of the folder list is supposed to And it’s not asĪnnoying as the solution is, for me at least. I have three copies of my personal folders showing.Īnd while it’s slightly annoying, it appears to be benign. If it helps, I have exactly the same problem.

Outlook personal folders rules if imap